|
Support Plan Overview
Is this how you feel about your current tech support?
- My faith in mankind has been restored!"
Linda
- I am so glad I signed on with Miva Merchant! These technical guys are great!"
Norman
- I worked with Rafael and Michael...I appreciate that they actually called me about the issue...so much better than just dealing with a call ticket through email."
Shane
 Miva Merchant Service Club combines support, priority access, and software into a package that's right for your needs. For a $129 setup fee plus $19.95/month, Service Club support includes the following:
- Unlimited toll free telephone and email support*
- Miva Merchant Synchro support
- Miva Merchant Password Recovery Service
- Discounts for personal one-on-one training
- Standard Database Repair**
* During Normal Business Hours
** Due to the nature of database problems not all database corruption can be covered under this package.
Miva Merchant Service Club plans are non-refundable.
Please read the service agreement for details.
other support
Documentation
Find all documented information relevant to the management and maintenance of your Miva Merchant product and/or service.
More »
Wishlist Request
Looking for a specific feature that we do not yet offer? Use the Wishlist Request Form to send a message to our Miva Merchant Development Team for review and possible inclusion in a future product update.
Request »
|
Patches & Downloads
View a list of recent patches and updates available for the Miva Merchant family of products.
More »
Report a Bug
If there are any errors or inaccuracies with our products that you believe you may have discovered, please submit a Bug report with our web-based form. All Bug Reports are sent directly to our Miva Merchant Development Team for review.
Report » |
|
|
|
 |
